2009 Engagements 

Why All Marketing is Social Marketing
BIT-Reiseliv, Oslo, Norway
Keynote presentation to conference of DMO executives
March 11th, 2009

Archipelago in Northeastern China: Conceptual Plan and Assessment of Potential
Client: Pacific Asia Tourism Association and Dalian Tourism Bureau
Scope: To lead a team of international experts into an archipelago in the Yellow Sea newly opened up for tourism, and determine best use of the resource; assess market potential; provide information on comparables and recommend a strategic direction.

Reaching Heights of Excellence: An Approach to Mountain Resort Development
Client: The Kunnskpaspark, Lillehammer
Scope: to identify the impact of changing marketing methods and market conditions on the future development of a former Olympic ski resort in support of an application to become a National Centre of Excellence in tourism in Norway.

The Future of Destination Marketing: When the Customer is in Control
Presentation to Destination Trysil and workshop with senior executives
Trysil, Norway, March, 2009

Alberta Executive Ski Forum
Client: Travel Alberta
Scope: to design, deliver and report on a forum involving owners and senior managers operating Alberta’s premium ski destinations and their key tour operators and transport partners in the UK and Germany. 
London, April, 2009



Future Challenges and Strategic Directions for Tourism in Lapland
Presentation to a regional workshop, Creative Lapland
Client: a national centre for excellence in Finland focusing on experience design and tourism
Rovaniemi, Lapland
April 2009

Engaging the Customer with Social Media: Getting It Right
Client: Unicom Conferences
A presentation to senior managers from private and public enterprises in London, UK regarding the driving forces behind the emergence of social media and their likely impact on future trends. 
June, 2009

After the Olympics: Transformation
Whistler, Beyond 2010
Presentation to the Board of Tourism Whistler.
Whistler, BC, Canada
June, 2009

Tourism Industry Association of New Zealand: Leaders' Summit
Wellington, New Zealand | October 2009
Press coverage: Dominion Post NZ; International Departure Blog; Inside Tourism; Maori Blogger

Lapland Regional Council, Tourism Summit
Rovaniemi, Finland | September 2009
Interview here

Economic Developers Association of Canada National Conference
Vancouver, Canada | September 2009

Resort Collaborative, Hosted by Resort Municipality of Whistler
Whistler, Canada | September 2009

Municipality of Canmore
Canmore, Alberta | September 2009
Press coverage here

Whistler Centre for Sustainability – address to Board
Whistler, Canada | September 2009
Press coverage here

2008 Engagements

The Climate Change Challenge
Greenbox Ecotourism Conference
Inniskillen, Republic of Ireland, January, 2008


The Challenge of Climate Change

PATA CEO Challenge on Climate Change
Bangkok, Thailand, April 2008




Redefining Growth: The Future of Tourism

PATA CEO Challenge on Climate Change
Bangkok, Thailand, April 2008
 


Climate Change: Blessing or Curse?

Presentation to Tourism Leaders, sponsored by Tourism Tasmania
Hobart, Tasmania, April 2nd
Press Coverage: here 

Climate Change: Blessing or Curse?
Link BC – Tourism Educator’s Forum, Whistler, British Columbia, May 2008



The Sustainability Challenge: Implications for Tourism

Ministry of Tourism, Sports and the Arts, BC, Canada
Presentation to Green Tourism Forum II, April 22nd, Vancouver, BC, Canada
 



Going Digital – Where To From Here: Introducing the Second Generation Web

Presentation to and workshop with Tourism Vancouver, June 23rd, 2008

Destination E-marketing: Trends, Opportunities and Priorities

Troms Tourism, Tromso, Norway, June 2008




Strategy, Leadership & Planning: The Big Picture

Presented and Co-facilitated internal workshop with Senior Executives of Travel Alberta to develop strategic planning priorities and processes.
July 2008, Calgary, Canada



Tourism and Climate Change: Issues, Trends and Solutions
Presentation to Pacific Northwest Economic Region (PNWER) Conference, Vancouver
July 2008


Climate Change as Catalyst for Corporate Social Responsibility

Briefing paper prepared for Responsible Travel and Tourism Forum, Baxter Travel, and workshop facilitation with tourism leaders from across Canada
October, 2008

Tourism Research in an Age of Uncertainty

Canada Chapter – Travel and Tourism Research Association (TTRA)
Victoria, BC, Canada, October 2008


Climate Change: Blessing or Curse: Implications for Tourism

Keynote speech to The International Ecotourism Society
Vancouver, October 28th, 2008.